This Is Not a Government Office or Records Custodian. San Bernardino Residents Directory is privately operated. It cannot pull records, certify copies, confirm occupancy, or change a roll. Send those requests to the office that created or holds the record. For an emergency, dial 911. Anyone facing stalking or harassment should contact local police.
Choose the Custodian First
The quickest route depends on the kind of San Bernardino record being sought:
- Street and parcel questions: use the San Bernardino street directory route
- Past households and old volumes: use the San Bernardino directory book collections
- One-person verification: use the San Bernardino resident lookup workflow
- County and city offices: start with San Bernardino resident records offices
- A record not posted online: make a focused request under the California Public Records Act to the named custodian
San Bernardino City Clerk
Vanir Tower
290 N. D Street
San Bernardino, CA 92401
909-384-7272
Regular city business hours. City Clerk records and requests
San Bernardino County ARC
222 W. Hospitality Lane
San Bernardino, CA 92415-0022
909-387-8306
For a city permit, contract, council record, or code file, describe the department, address or APN, date range, record type, and preferred format. For an ARC record, include the APN, document number, event date, or certificate details. A custodian can explain its process, but it does not have to create a new list or perform identity research.